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| 008 | 240601s2009 xx 000 0 eng d | ||
| 020 | _a9788131725405 | ||
| 082 |
_a658.812 _bPEE |
||
| 100 | _aPeelen. | ||
| 245 | 0 | _aCustomer relationship management | |
| 260 |
_aNew Delhi _bPearson _c2009 |
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| 300 |
_axvi-433 _c24cm |
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| 942 |
_2ddc _cBK |
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| 999 |
_c125 _d125 |
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