000			00360nam a2200145Ia 4500
008			240601s2011 xx 000 0 eng d
020			_a9788131732625
082			_a658.562 _bCHA
100			_aCharantimath Poornima M.
245		0	_aTotal quality management
250			_a2ed
260			_aNew Delhi _bPearson _c2011
300			_axix-587 _c24cm
942			_2ddc _cBK
999			_c257 _d257