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| 008 | 240601s2012 xx 000 0 eng d | ||
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| 100 | _aBijapurkar Rama | ||
| 245 | 0 | _aCustomer in the boardroom?: crafting customer-based business strategy | |
| 260 |
_aNew Delhi _bSage Publications _c2012 |
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| 300 |
_axxi-232 _c24cm |
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_2ddc _cBK |
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_c360 _d360 |
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