| 000 | 00415nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 240601s2009 xx 000 0 eng d | ||
| 020 | _a9785689089 | ||
| 082 |
_a658.8 _bJAU |
||
| 100 | _aJauhari Vinnie, Dutta Kirti | ||
| 245 | 0 | _aServices :marketing, operations, and management marketing, operations, and management | |
| 260 |
_aNew Delhi _bOxford University Press, _c2009 |
||
| 300 |
_axv-584 _c24cm |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c409 _d409 |
||