000 00366nam a2200133Ia 4500
008 240601s2011 xx 000 0 eng d
020 _a97825912057
082 _a658.812
_bMOH
100 _aMohamed H Peeru ,Sagadevan A.
245 0 _aCustomers Relationship Management: A Step-by-step Approach
260 _aMumbai
_b0
_c2011
300 _a1-224
_c24cm
942 _2ddc
_cBK
999 _c418
_d418