| 000 | 00344nam a2200121Ia 4500 | ||
|---|---|---|---|
| 008 | 240601s2012 xx 000 0 eng d | ||
| 082 |
_a658.8 _bSOU |
||
| 100 | _aSoudagar Reza ,Vinay Iyer ,Volker G Hilderand. | ||
| 245 | 4 | _aThe Customer Experience EDGE | |
| 260 |
_aNew Delhi _bTata McGraw Hill _c2012 |
||
| 300 |
_axxiv-292 _c23cm |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c554 _d554 |
||