000 00361nam a2200133Ia 4500
008 240601s2002 xx 000 0 eng d
020 _a9788174462611
082 _a658.8
_bSHA
100 _aShanker Ravi
245 0 _aServices Marketing: The Indian Perspective Text and Readings
260 _aNew Delhi
_bExcel Books,
_c2002
300 _axvi-656
942 _2ddc
_cBK
999 _c614
_d614