| 000 | 00401nam a2200145Ia 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20241113144835.0 | ||
| 008 | 241113b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9788020346956 | ||
| 100 | _aRai. Alok Kumar | ||
| 245 |
_aCustomer Relationship Management : _bConcepts and Cases / _cby Alok Kumar Rai. |
||
| 250 | _a2nd ed. | ||
| 260 |
_aNew Delhi : _bPHI Learning LTD |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c690 _d690 |
||