000 00415nam a2200157Ia 4500
005 20241113122429.0
008 240601s2012 xx 000 0 eng d
020 _a9788131759394
082 _a658.8
_bLOV
100 _aLovelock Christopher,Wirtz, Jochen
245 0 _aServices marketing: people, technology, strategy
250 _a7ed.
260 _aNewDelhi
_bPearson
_c2012
300 _axxi-683
942 _2ddc
_cBK
999 _c699
_d699